FAQ
Find answers to the most common questions about Aquamarise® jewelry, including ring sizing, materials, custom designs, shipping, and care. If you need additional assistance, our team is always happy to help.
Free U.S. Shipping | Worldwide Delivery
Ethically Crafted | Inspired by Nature
Free U.S. Shipping | Worldwide Delivery
Ethically Crafted | Inspired by Nature
Find answers to the most common questions about Aquamarise® jewelry, including ring sizing, materials, custom designs, shipping, and care. If you need additional assistance, our team is always happy to help.
Aquamarise® is a fine jewelry studio specializing in fantasy-inspired jewelry, non-traditional engagement rings, couples’ rings, and custom wedding jewelry. Every design begins with an original in-house sketch and is created with symbolism, craftsmanship, and emotional meaning in mind.
Aquamarise® focuses on storytelling, originality, and ethical sourcing. Our jewelry is designed for individuals and couples who value imagination, artistry, and non-traditional aesthetics.
You can measure your ring size at home using our ring size guide, a printable sizing tool, or by ordering a physical ring sizer delivered to your home for the most accurate fit.
For most styles, Aquamarise® offers whole and half sizes. If a half size is not available, we recommend choosing the slightly larger size for comfort, especially for wider bands.
For solid gold, platinum, and custom-made pieces, we can accommodate quarter sizes to ensure the most precise fit possible.
Yes. Wider bands tend to fit more snugly than thinner bands. If you’re ordering a wider ring, you may want to size up slightly for comfort.
Yes. Ring sizing is universal. The difference lies in style and band width, not sizing standards.
Aquamarise® jewelry is crafted using:
Each metal is chosen based on durability, wearability, and design intent.
Yes. Since 2016, all gemstones used by Aquamarise® have been sourced from conflict-free suppliers who follow responsible mining standards.
Every Aquamarise® design begins with hand-drawn sketches created in-house. We work with trusted specialists for casting and stone setting, and all finishing, quality control, and final inspections are carefully overseen by our studio.
For U.S. orders, Aquamarise® offers one complimentary size exchange on eligible designs, provided the item is not customized or engraved.
Customized or engraved items are final sale and not eligible for size exchanges. Please review our Care & Warranty Policy for full details.
Most rings made in sterling silver, solid gold, or platinum can be resized by a professional jeweler. Some designs, such as full eternity bands or rings with intricate stone settings, may have resizing limitations.
Yes. We specialize in custom engagement rings and wedding jewelry made in solid gold or platinum. Custom projects begin with a consultation to discuss design preferences, gemstones, and personal symbolism.
In many cases, yes. Available customizations may include metal type, gemstone selection, and ring size. Custom options vary by design.
Production times vary depending on the design and materials. Custom and made-to-order pieces typically require 2–5 weeks before shipment.
Shipping times depend on the selected shipping method and destination. Estimated delivery timelines are provided at checkout.
Shipping timelines are estimates only and depend on the carrier. Aquamarise® guarantees that eligible orders will be processed and shipped on time from our studio, but carrier transit times are not guaranteed.
Postage fees are non-refundable once an order has shipped.
We recommend removing jewelry before swimming, exercising, or using harsh chemicals. Store your jewelry in a dry place and clean gently with a soft cloth.
Yes. Aquamarise® offers a warranty covering eligible manufacturing issues. Our team is happy to assist with repairs, resizing, or care questions when needed.
Yes. Many customers choose Aquamarise® jewelry for engagements, weddings, anniversaries, promise rings, and meaningful gifts. If you’re unsure about sizing, we recommend ordering a ring sizer or selecting a standard size.
Absolutely. Our team is always happy to help guide you in selecting the right ring, size, or custom option.